Privacy policy

PERSONAL DATA WE PROCESS

Dumaplast NV processes personal data about you because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

  • First name
  • Last name
  • Company name
  • Email address
  • Phone number
  • Address details
  • Location data
  • Information about your browsing behavior across different websites (for example, if this company is part of an advertising network)
  • IP address
  • Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from their parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at info@dumaplast.be, and we will delete this information.

Why we need your data

Dumaplast NV processes your personal data for the following purposes:

  • Sending our newsletter and/or promotional materials
  • Contacting you if necessary to provide our services
  • Informing you about changes to our services and products
  • Providing personalized services
  • Dumaplast NV's communication partner analyzes your behavior on the website to improve our website and tailor our product and service offerings to your preferences.

How long we retain data

Dumaplast NV will not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Our retention period is 10 years.

Sharing with others

Dumaplast NV only shares your data with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Data is not shared outside the EU.

Tracking website visits

Dumaplast NV uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone upon your first visit to this website.

Dumaplast NV uses cookies with a purely technical function to ensure that the website operates properly, remembers your preferences, and helps us optimize the website. We also place cookies that track your browsing behavior so that we can offer tailored content and advertisements. You can disable cookies by configuring your internet browser to stop storing them. Additionally, you can delete all previously stored information through your browser settings.

Accessing, modifying, or deleting your data

You have the right to view, correct, or delete your personal data. You can send a request for access, correction, or deletion to info@dumaplast.be. To ensure that the request is made by you, we ask you to include a copy of your ID. Please black out your photo and social security number (BSN) in this copy to protect your privacy. Dumaplast NV will respond to your request as soon as possible, but no later than four weeks.

Security

Dumaplast NV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or if there are indications of misuse, please contact us at info@dumaplast.be. You can also file a complaint with the Privacy Commission.

This statement may be modified without prior notice, depending on legal developments. We therefore ask you to regularly check whether and what changes have been made. Changes take effect as soon as they are published on this website.